OEC in Technical Support
The Occupational Endorsement Certificate in Technical Support develops administrative skills as well as basic troubleshooting, network and hardware support.
For more information or advising contact Heather Corriere.
Office phone: 907-486-1212
Hover over a question above to learn more
- Integrate basic skills that utilize advanced features in operating systems and computer networking
- Demonstrate professional behavior and interpersonal skills
- Demonstrate keyboarding skills of 28 words per minute
Office Foundations OEC (9 credits)
CIOS 101A Keyboarding A
CIOS A113 Operating Systems: MS Windows
CIOS 130A Word Processing I: MS Word
CIOS 135A Spreadsheets I: MS Excel
CIOS 146 Internet Concepts and Applications
CIOS 160A Proofreading (Proof of placement in ENGL 111 or concurrent enrollment)
CNT 165 Customer Service Fundamentals
Technical Support (13 credits)
Complete the 9 credits of the Office Foundations Certificate in addition to the following:
CIOS 140A Databases I: MS Access
CNT 160 PC Operating Systems
CNT 162 PC Building, Upgrading & Architecture
CNT 183 Local Area Networks
CNT 210 PC Technician Fundamentals
CNT 290 Selectied Topics in Information Technology
This certificate will prepare a student to work in an office setting and provide basic troubleshooting and networking services.
For more information or advising contact Heather Corriere.
Office phone: 907-486-1212
