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Welcome to The Learning Center's help and resource page!

Here, you'll learn more about how to make an on campus or online tutoring appointment through our scheduler with WCOnline, how to use the included virtual tutoring module for your online appointment, and more.

If this is your first time using the Center's scheduler, we recommend downloading and printing the Student Quick Guide to Tutoring Appointments. For additional help, see the FAQ section below, which includes some helpful tips and videos for using WCOnline, or give us a call during business hours at 907-486-1203.

Return to The Learning Center's Homepage

Scheduler Help, How-To Videos, & FAQs

  • How do I make, change, or cancel a tutoring appointment?

     Video Transcript

    To Make an Appointment

    1. Stop by The Learning Center in person or give us a call during business hours at (907) 486-1203.

      OR

    2. Make an appointment with a tutor directly:
      1. Visit https://kodiak.mywconline.com
      2. Login with your UAOnline username and password.
    • Visit https://me.uaa.alaska.edu if you have trouble logging in.
    • Select the schedule you wish to view ("On Campus" or "Online").
    • Select the subject you'd like help with via the "Limit to" drop down.
    • Click on an open white appointment box that fits with your schedule.
    • Fill in the questions that pop up and then click "Save Appointment."

    To Change or Cancel an Appointment

    1. Follow the directions above to login to the scheduler.
    2. Locate and click on your existing appointment. Then:
    • Same Day Changes: Change the appointment time as desired and click "Save Changes."
    • Different Day Changes: Cancel the appointment (see below) and then create a new one.
    • To Cancel: Click "Cancel Appointment" at the bottom of the window.
  • How do I start my online tutoring session and use the online module?

    Video Transcript

    To Start an Online Tutoring Session

    1. Login to https://kodiak.mywconline.com.
    2. Click on your own appointment, which appears in yellow on the schedule.
    3. Click "Start or Join Online Consultation" in red near the middle of the appointment box.
    4. Read the welcome message in the pop-up tutoring module, and wait for your tutor to arrive.
    • Your tutor might be finishing up an earlier session, so please be patient if the tutor isn't there right away. We'll give you 10 minutes too, in case you're running late.
    • If your tutor is more than five minutes late, call the online tutoring number at (207) 613-5620 (available during sessions only)

    To Use the Online Module

    1. Read the Student Quick Guide to Tutoring Appointments
    2. View the video above
    3. Your tutor will guide you during your first session!
  • Frequently Asked Questions

    How do I prepare for my tutoring session?

    1. Upload your written draft and/or assignment instructions before your session by clicking on your appointment and then "Attach a File" at the bottom of the window.
    2. Have access to materials you might need such as your assignment, textbook, paper or project, and any comments from your instructor when your session begins.
    3. Have a few questions in mind for the tutor. What do you want to work on during your limited time together?

    How do I change or cancel an appointment?

    • Follow the directions above to login to the scheduler.
    • Locate and click on your existing appointment. Then:
      • Same Day Changes: Change the appointment time as desired and click "Save Changes."
      • Different Day Changes: Cancel the appointment (see below) and then create a new one.
      • To Cancel: Click "Cancel Appointment" at the bottom of the window.

    What if I cannot see the pop-up box for the tutoring appointment?

    If you double click on the tutoring appointment box it will hide behind other windows that you have open, try minimizing the windows first.

    Can I get a "proof of visit" for my session for an instructor?

    Yes!  Just ask your tutor for a "proof of visit."

    What should I do if I am having technical difficulties or questions during my online appointment?

    Call our online tutoring phone number at (207) 613-5620 (available during sessions only).

    How can I troubleshoot some technical difficulties with WCOnline?

    • Try restarting your computer.
    • Verify your internet connection works.
    • Try a different browser. (We suggest Chrome or Firefox.)
    • Disable any popup blockers on your computer and browser.
    • Ask your tutor, IT, or a friend who is good with computers for help.
  • What if a Kodiak College tutor is currently unavailable?

    If a Kodiak College tutor is not available at a time you need assistance, try Live Homework Help. This service:

    • Is free and available for residents within Alaska
    • Provides tutoring in a variety of subjects for K-12 and some introductory college courses from noon to 2am Alaska time
    • Is provided by the Statewide Library Electronic Doorway (SLED)

    Visit Live Homework Help for More Information

    Please note that Live Homework Help is not affiliated with Kodiak College, The Learning Center, or our tutors.

  • Learn More about The Learning Center and other Campus Resources

    Watch this short video to learn more about The Learning Center and other resources available at Kodiak College!