Basic Communication Tips

Oral Communication

  • Make eye contact
  • Use appropriate gestures and body language
  • Be consistent in your words, gestures, facial expressions, and tone
  • Enunciate
  • Pronounce your words correctly
  • Slow down
  • Do not interrupt when people respond
  • Develop effective listening skills to fully engage in conversation

Written Communication

  • Keep it simple
  • Use specific words rather than general language
  • Use short paragraphs to break up messages and increase readability
  • Read messages out loud to yourself before sending
  • Maintain a positive tone by replacing negative words with positive ones

All Communication

  • Use the right words - ensure you have the appropriate meaning
  • Be honest, patient, sincere, and respectful
  • Ask questions of your audience
  • Get feedback from your audience